Digitale Entlastung, die sich gut anfühlt
Wir gestalten Customer Journeys, die Kund:innen führen und Teams entlasten – vom ersten Kontakt bis zum fertigen Auftrag.
Everything is there.
Phone. Website. Email. Files.
Work still feels heavy.
Customers explain their request multiple times.
Teams search for information.
Processes emerge randomly, not intentionally.
Digital relief doesn't start with software.
It starts with a simple question.
How does the path feel for your customers?
And how does it feel for your team?
We don't think in tools.
We think in paths.
Phone is not an endpoint.
Website is not a replacement.
Systems are not islands.
Every interaction is part of a journey.
Or a missed opportunity.
A request comes in.
By phone or through the website.
The system recognizes: company, contact, request.
Automatically: project is created in CRM, status: Lead, contact person assigned.
Responsibilities are clear.
Nothing gets lost.
With the next step, something decisive happens.
Structure emerges on its own.
Folder is created automatically.
Structured, named, findable.
Offer document lands directly there.
Share link is generated automatically.
Email with design template is sent.
No searching.
No copying.
No asking.
The customer opens the offer.
Directly in the browser.
One click.
Confirm offer.
Optional: upload signed document.
The system responds immediately.
Status changes.
The team knows.
Communication documented.
Files cleanly filed.
Status always current.
No duplicate entries.
The process carries itself.
Digitale Entlastung beginnt mit Verstehen.
Wir verkaufen keine fertigen Pakete. Wir gestalten Wege. Lass uns Deine Customer Journey anschauen.